Terms of Service

By accessing or using CloudTopia's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

CloudTopia provides the following services:

• Digital Presence Services: Website development, social media marketing, and content creation
• Business Systems Development: Custom software solutions, CRM systems, and business management tools
• Web Applications: Interactive web applications, dashboards, and SaaS solutions
• AI Tools: Artificial intelligence powered tools and automation services

All services are provided on a project basis with terms defined in individual project agreements.

As a client, you agree to:

• Provide accurate and complete information for your projects
• Respond to requests for information in a timely manner
• Review and approve deliverables within agreed timeframes
• Make payments according to the agreed schedule
• Provide necessary access to systems and platforms as required
• Use our services only for lawful purposes

Payment terms for our services:

• Project Quotes: All projects begin with a detailed quote
• Payment Schedule: Typically includes initial deposit and milestone payments
• Payment Methods: Bank transfer, credit card, or other agreed methods
• Late Payments: May result in project delays or suspension of services
• Refunds: Subject to project stage and agreement terms

Specific payment terms will be outlined in your project agreement.

Upon full payment, you own the final deliverables created specifically for your project. This includes custom designs, content, and code developed exclusively for you.

• CloudTopia Ownership: We retain ownership of our tools, frameworks, methodologies, and reusable components. We reserve the right to use projects as portfolio examples unless otherwise agreed.
• Third-Party Assets: Some projects may include third-party software, libraries, or assets. These remain subject to their original licenses.

Regarding project timelines:

• Estimated timelines are provided in good faith but are not guaranteed
• Delays caused by client feedback or information delays may extend timelines
• Force majeure events may affect delivery schedules
• We will communicate any expected delays promptly
• Changes to project scope may require timeline adjustments

Project revisions and changes:

• Each project includes a specified number of revision rounds
• Additional revisions beyond the agreed scope may incur extra fees
• Major scope changes require a new agreement and pricing
• Change requests should be submitted in writing

We warrant that services will be performed with professional care and skill. However, services are provided "as is" except as specifically warranted. We do not guarantee specific business results or outcomes.

CloudTopia's total liability for any claims arising from our services shall not exceed the amount paid for the specific service giving rise to the claim.

Both parties agree to keep confidential information private and secure, and use it only for the project purpose.

Either party may terminate a project agreement with written notice or immediately if the other party breaches these terms.

These terms are governed by international business law and the laws of the jurisdiction where services are provided.

We reserve the right to modify these terms at any time. Changes will be posted on this page.

For questions about these Terms of Service, please contact us at [email protected]